Shared conversations, announcements and go links

Share a conversation

1. On the employee portal, open History and click Share next to the conversation.
2. Tick Everyone in the organization, or enter colleagues’ emails, one per line, up to 100, and save. Copy link gives you its address to send.
3. They find it under Shared with me in History, or open the link. It is read only; they cannot ask on.
4. Open Share again to change who has it or to stop sharing; deleting the conversation ends the sharing too.

What a shared conversation shows

• The questions and answers as they were, and the knowledge sources used. The inputs and results of the tools Duaer ran, its reasoning and attached files are not shown.
• A link in an answer or a source to a knowledge item the viewer may not read shows as not available to them, without its title or text; such sources are only counted.
• Sharing and unsharing are in the audit log.

Post an announcement

1. An owner or admin of the organization opens Duaer Settings › Announcements.
2. Write a title (up to 120 characters) and text (up to 2,000), and choose everyone, departments or chosen people. Departments come from member profiles.
3. Choose the day to pin it until (at most 90 days ahead) and click Post and send. It is pinned on each recipient’s portal home and sent to them once through Feishu, WeCom, DingTalk, Slack, Microsoft Teams or email, as the daily digest is.
4. The list shows how many it reached and how many it did not. Editing changes the portal only; it is not sent again. At most 20 announcements are active at a time.
5. Employees click Dismiss to take one off their home.

Use go links

• On the employee portal, open Go links and click New go link with a name and a destination. Names have 2 to 60 letters, digits, - or _, may use / between parts, ignore case and are unique in the organization.
• The destination may hold {1}, {2}… or %s, filled with what follows the name. For example go/jira to https://jira.example/browse/{1} opens ABC-12 from go/jira/ABC-12.
• A link clicked in the Go links list opens its destination in a new tab. You can also add /go/name to the portal address, such as https://your-organization.duaer.site/go/jira/ABC-12. A name that does not exist offers to create it.
• An Unlisted link still opens but is listed only for its creator. Only the creator and the organization’s owners and admins change or delete a link.