Duaer

Guides

Glean alternatives for mid-sized companies: where Duaer fits

Glean is an enterprise AI platform that says it connects to 275+ apps, with search, an assistant, and agents, and calls itself built for enterprise from day one. Mid-sized companies looking for Glean alternatives usually want something faster to start that answers questions and also follows up on what’s due. Duaer is one option: cited, permission-aware answers from your documents, plus card rules that put due items in front of their owners.

What does Glean do?

According to Glean’s site (checked October 2026), Glean is “the Enterprise AI platform connected to your enterprise’s data”, with Search, Assistant, and Agents. It says it connects to 275+ work apps and data sources, shows users only what they’re allowed to see, and cites sources in answers. Search results are personalized by role, department, team, and other signals. Glean doesn’t publish prices; the way in is a demo.

Why do mid-sized companies look for a Glean alternative?

  • They use a handful of systems, mostly Feishu or WeCom plus a shared drive or Microsoft 365, and don’t need hundreds of connectors.
  • They want to try it with one team first and roll out once it proves itself.
  • Besides finding documents, they need someone to follow up on certificates, samples, and contracts that come due.

What should you check in a Glean alternative?

  • Does it connect to the systems your documents actually live in?
  • Do answers cite sources, and does it say so when it can’t answer?
  • Does it keep the source system’s permissions, and how often does it refresh them?
  • How long does setup take, and does it need a data migration?
  • Beyond Q&A, do you need follow-up on due and overdue work?
  • Admin needs such as an audit log, sensitive content checks, and deletion on request.

How is Duaer different from Glean?

  • Connectors: Glean says 275+. Duaer connects Feishu, WeCom WeDrive, Google Drive, and Microsoft 365 (OneDrive and SharePoint).
  • Answers: both cite sources and keep source permissions. When Duaer finds nothing the person may read, it gives no answer.
  • Follow-through: Duaer card rules put due and overdue items in front of their owners in the employee portal every day, record each decision, and add a daily digest. See Expiry date tracking and reminders.
  • Getting started: Duaer needs no data migration and starts indexing once a source is connected. The Duaer site offers a two-week pilot.

When is Glean the better fit?

  • Thousands of employees across dozens of SaaS apps who need one search that covers them all.
  • Search ranking that is deeply personalized by role, department, and team.
  • Building and running many AI agents on one platform.

When is Duaer the better fit?

  • Your documents are mostly in Feishu, WeCom, Google Drive, or Microsoft 365.
  • Your bigger pain is samples, calibrations, certificates, and contracts coming due with nobody following up.
  • You want a two-week pilot before deciding to roll out.

Sources

Facts about Glean come from its own site and docs, checked on October 8, 2026:

Questions

Is Duaer a full replacement for Glean?

It depends. Duaer connects fewer systems than Glean and focuses on knowledge base answers plus follow-up on due work. Large enterprises that need to cover many apps may be better served by Glean.

Does Duaer respect document permissions too?

Yes. Duaer filters search and answers by the source system’s permissions and re-reads them every hour.

In this section

Comparisons

Enterprise AI search vs process mining: what’s the difference?

Enterprise AI search answers “how do we do this, and where is the document?” by reading documents. Process mining answers “how does the process really run, and where does it stall?” by reading event logs from systems such as ERP and CRM. Glean is a well-known example of the first and Celonis of the second. Duaer puts knowledge answers and follow-up on due work together for mid-sized teams that need some of both.

Knowledge base

Permission-aware enterprise AI search: how Duaer keeps document access intact

Permission-aware enterprise AI search filters results by what each person may open in the source system, before any answer is written. Duaer follows the source’s permissions: a document shows up only for people who can open it where it lives, and answers use only those documents.

Knowledge base

AI answers with citations and no hallucination: how Duaer does it

To get AI answers with citations and without made-up facts, do three things: answer only from documents the person may read, mark which file each statement comes from, and give no answer when there is no source. The Duaer knowledge base answers this way by default.

Knowledge base

How to build an AI assistant on your company documents with Duaer (no code)

You can build an AI assistant on your company documents without code. In Duaer, connect the places your documents already live and let the knowledge base index them. People then ask in plain words, and each answer cites its sources and uses only what that person may open.

Follow-through

Expiry date tracking and reminders with Duaer card rules

To track expiry dates and get reminders before certificates, contracts, or equipment lapse, paste the list into a Duaer card rule and set how many days ahead to remind. Duaer puts a card in front of each owner every day before the date. One click records what was done, and the reminders stop.