Duaer

Integrations

Use Freshworks CRM in Duaer

Use Freshworks CRM in a Duaer digital organization to call that service. Save the connection under Credentials, then pick a resource and operation on the node. Node note: Consume the Freshworks CRM API

Freshworks CRM in Duaer

Freshworks CRM is an app node in Duaer for calling that service’s API from a digital organization.

The product’s node note is: Consume the Freshworks CRM API.

Credentials and parameters

Credential notes are under Freshworks CRM credentials.

Parameters accept expressions. Tool parameters that an AI Agent should fill use $fromAI. When a run fails, read the error on the node output first.

Questions

How do you add Freshworks CRM to a Duaer digital organization?

Open the node panel on the Duaer canvas, search for Freshworks CRM, and drop it onto the digital organization. Connect it after a trigger or a previous node. If auth is required, save the credential first and select it on the node.

What should you check first when Freshworks CRM fails in Duaer?

Read the error text on that node’s output, then confirm the credential still works and required parameters are filled. For app nodes, also check permissions and quota on the provider side.

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