Integrations
Use Freshservice in Duaer
Use Freshservice in a Duaer digital organization to call that service. Save the connection under Credentials, then pick a resource and operation on the node. Node note: Consume the Freshservice API
Freshservice in Duaer
Freshservice is an app node in Duaer for calling that service’s API from a digital organization.
The product’s node note is: Consume the Freshservice API.
Credentials and parameters
Credential notes are under Freshservice credentials.
Parameters accept expressions. Tool parameters that an AI Agent should fill use $fromAI. When a run fails, read the error on the node output first.
Questions
How do you add Freshservice to a Duaer digital organization?
Open the node panel on the Duaer canvas, search for Freshservice, and drop it onto the digital organization. Connect it after a trigger or a previous node. If auth is required, save the credential first and select it on the node.
What should you check first when Freshservice fails in Duaer?
Read the error text on that node’s output, then confirm the credential still works and required parameters are filled. For app nodes, also check permissions and quota on the provider side.
In this section
Built-in integrations in Duaer
Built-in triggers, actions, and credentials in Duaer. Triggers start a digital organization. Actions run a step after it has started.
IntegrationsRisks of community nodes in Duaer
Before you install a community node in Duaer, know the code comes from a source the instance admin trusts, and know what permissions it gets.
IntegrationsTroubleshoot community nodes in Duaer
When a Duaer community node will not install or run, check the version, permissions, and node docs, then the instance logs.
IntegrationsMake custom API calls for an app in Duaer
When a Duaer app node does not expose the API you need, use HTTP Request and reuse that app’s saved authentication.