> For the complete documentation index, see [llms.txt](https://doc.duaer.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.duaer.com/build/zendesk.md).

# Create a Zendesk ticket in Duaer

In Duaer, Zendesk defaults to Authentication API Token, Resource Ticket, and Operation Create. Description is required. You need a zendeskApi credential.
## Create a ticket

1. Create a zendeskApi credential (or switch to OAuth2 / zendeskOAuth2Api).
2. Search for Zendesk, connect it after the previous node, and select that credential.
3. Leave Resource on Ticket and Operation on Create.
4. Set Description (the first comment). Optionally add Subject under Additional Fields.
5. Select Execute step.

Under Ticket you also get Get, Get Many, Update, Delete, and Recover. Other resources include User, Organization, and Ticket Field.

For CRM contacts, see [Create or update a HubSpot contact in Duaer](/build/hubspot.md). For issues, see [Create a Jira issue in Duaer](/build/jira.md).
## Questions

### What is Zendesk Description in Duaer?

It is required on create and becomes the first comment on the ticket. Subject is optional under Additional Fields.

## Related

- [Create or update a HubSpot contact in Duaer](https://doc.duaer.com/build/hubspot.md)
- [Create a Jira issue in Duaer](https://doc.duaer.com/build/jira.md)
- [Send mail with Gmail in Duaer](https://doc.duaer.com/build/gmail.md)